Capital O Hotel Los Caracoles, Acapulco

Key details

About the Hotel

Blvrd De Las Naciones 1300, La Poza, 39370 Acapulco De Juarez, Gro., Mexico, Acapulco, 39370

Near Revolcadero Beach

Very good

7.5

/10

4.7

Loved by Capital O Hotel Los Caracoles, Acapulco guests

Clean room

Good service

Kind receptionist

Working A/C

Good place

"It what hot water and an A/C that actually works!"

Dayanna from Mexico

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"Great stay! Super clean and cold AC"

Meagan

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4-star all-inclusive resort in Acapulco's Diamond Zone

Amenities

Palacio Mundo Imperial offers five outdoor pools, including an exclusive adults-only pool at Scala Ocean Club. The hotel is home to the state-of-the-art Expo Mundo Imperial, providing 22500 m² of exhibition space for conventions and events. Guests can enjoy a wide range of dining options throughout the resort, showcasing Asian-Mexican gastronomy.

Rooms

With 814 pet-friendly rooms and suites, Palacio Mundo Imperial provides options like the Deluxe Room featuring a private balcony and marble floors. The Majestic Suite boasts three bedrooms, each with a full bath, plus a spacious central living area and a private terrace with a pool. Every accommodation offers views of the Pacific Ocean or the Promenade.

Location

Located in Acapulco's Diamond Zone, the hotel is only ten minutes from Juan N. Alvarez International Airport and a stroll away from La Isla Shopping Village. Its proximity to attractions like Playa Revolcadero and Bahia de Puerto Marques enhances guest convenience. The picturesque setting between Lake Papagayo and the Pacific Ocean offers beautiful scenery.

Wellness

The Elan Wellness Center offers a range of spa treatments, including Balinese massages and sea foam body treatments. Guests can also access the fitness center and outdoor areas for relaxation and leisure. Activities include yoga sessions to promote physical and mental well-being.

Entertainment

Forum Mundo Imperial serves as Acapulco's premier venue for concerts and live performances, enhancing the entertainment options for guests. The resort also features Il Duomo, an outdoor amphitheater for artistic and cultural events. Guests can enjoy family-friendly activities with options available in children's programs.

Highlights

Location: Acapulco's Diamond Zone, ten minutes from the airport

Rooms: 814 pet-friendly accommodations with ocean views

Dining: Asian-Mexican gourmet experiences at multiple restaurants

Wellness: Balinese-style treatments at Elan Wellness Center

Business: 22500 m² of exhibition space for events

Entertainment: Forum Mundo Imperial for concerts and shows

“This Acapulco hotel is a solid choice, especially if you're prioritizing value and proximity to Revolcadero Beach. The outdoor pool and available spa services add appeal, while the pet-friendly policy is a welcome bonus for some travelers. It's a straightforward place to stay, with the basics covered.”

Olivia SmithEditor-in-Chief at Cheaphotels

Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Standard Two Beds
2 persons
24 sq. feet
2 Double beds
Air conditioning
Private pool
room details
Standard
2 persons
18 sq. feet
1 Double bed
Air conditioning
Private pool
room details
Standard Three beds
2 persons
32 sq. feet
3 Double beds
Air conditioning
Private pool
room details

Room rates & availability calendar

See the best prices and book your dates today!

October 2026 - October 2027

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Check-in/ Check-out

Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

Facilities: Nice

6.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed

Guest Parking

Private parking is possible at a location nearby at .

Services

Housekeeping

Spa & Leisure

Outdoor swimming pool
Garden area

Room features

Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Capital O Hotel Los Caracoles, Acapulco Location

Blvrd De Las Naciones 1300, La Poza, 39370 Acapulco De Juarez, Gro., Mexico, Acapulco, 39370

Explore Acapulco

Acapulco Botanical Garden

14 minutes walking

Botanical Gardens feature diverse flora and themed areas, ideal for leisurely strolls and family picnics.

La Isla Acapulco Shopping Village

17 minutes walking

Outdoor mall with shopping, dining, and entertainment options. Perfect for a fun day with family or couples.

Forum De Mundo Imperial

20 minutes walking

Venue for concerts and cultural events featuring various performances. A vibrant spot for entertainment.

Chedraui

15 minutes walking

Local supermarket ideal for quick groceries and snacks during your stay at the hotel.

Water Sports at Playa Revolcadero

10-minute drive

Thrill-seekers can enjoy jet skiing and parasailing at this beautiful beach, perfect for adventure lovers.

Relaxation at Acapulco Botanical Garden

14 minutes walking

A serene environment for yoga sessions and simple relaxation amidst nature's beauty.

El Barquito Diamante

1 minute walking

Casual seafood spot known for its ceviche and tacos. Family-friendly with outdoor seating available.

Mario Canario

2 minutes walking

Offers a mix of local and international dishes in a cozy atmosphere. Great for family meals.

Santa Fe Fries and Pizza Slice

2 minutes walking

Casual dining with quick bites and delicious pizza options. A local favorite for snacks.

Cinemex

10-minute drive

Local cinema showcasing the latest movies. Great for an evening out with friends or family.

Bar La Palapa

10-minute drive

Lively bar with live music and dancing, suitable for all ages with a fun atmosphere.

Getting around town

City Centre
Acapulco 7 min · 2.7 mi
Airports
General Juan N Alvarez (ACA) 7 min · 2.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby at .

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Former name

capital o hotel los caracoles cerca del hospital imperial

Reviews and Ratings

What past guests shared about their stay

Review score

Based on 167 verified reviews

6.8 /10

Nice

64 %

Recommend

Breakfast

7.5/10

Cleanliness

7.5/10

Comfort

7.3/10

Facilities

6.9/10

Free Wi-Fi

6.3/10

Location

7.7/10

Paid Wi-Fi

4.5/10

Staff

7.3/10

Value for money

7.3/10

Pros

Good service

Clean rooms

Close airport

Good location

Cons

Uncomfortable beds

Poor internet

No direct communication

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FAQs

About Capital O Hotel Los Caracoles, Acapulco

What are the check-in and check-out times at Capital O Hotel Los Caracoles, Acapulco?

Check-in is at 15:00, and check-out is at 12:00.

How far is Capital O Hotel Los Caracoles, Acapulco from General Juan N Alvarez International Airport?

The hotel is 3 km from General Juan N Alvarez International Airport, which is approximately a 10-minute drive.

What amenities are available at Capital O Hotel Los Caracoles, Acapulco?

Amenities include free Wi-Fi, an outdoor swimming pool, a 24-hour front desk, and air-conditioned rooms with flat-screen TVs.

What dining options are near Capital O Hotel Los Caracoles, Acapulco?

Nearby restaurants include El Barquito Diamante, 50 Friends, Santa Fe Fries and Pizza Slice, Mario Canario, El Indecente Bar, and La Jaiba Locca Diamante, all within 0.5 km.

Does Capital O Hotel Los Caracoles, Acapulco have a swimming pool?

Yes, the hotel features an outdoor swimming pool.

What are the room amenities like at Capital O Hotel Los Caracoles, Acapulco?

Rooms include air conditioning, a flat-screen TV with cable channels, a safety deposit box, and a private bathroom.

Which attractions are located near Capital O Hotel Los Caracoles, Acapulco?

Nearby attractions include Barra Vieja Beach (3 km) and the Chapel of Peace (11 km).